In my previous post, I summarized a panel discussion I hosted on information and technology in the human services sector. While the discussion focused primarily on challenges, we did discuss how the sector can better create, share, and use information to achieve greater impact in the communities we serve. This post discusses six solutions that we touched upon in the panel.
In his blog post “Why Your Analytics are Failing You” on Harvard Business Review’s blog, Michael Schrage discusses the fact that no matter how much your company invests in analytic capability, you won’t reap the full benefits of that investment if it’s not aligned with the existing culture and decision making processes. His intended audience is for-profit companies, but I can’t help thinking that his thesis is even MORE critical for non-profit organizations. Continue reading