Information and Human Services: Where We Go From Here

nFPWIIn my previous post, I summarized a panel discussion I hosted on information and technology in the human services sector.  While the discussion focused primarily on challenges, we did discuss how the sector can better create, share, and use information to achieve greater impact in the communities we serve.  This post discusses six solutions that we touched upon in the panel.

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Information and Technology in Human Services: Framing the Problem

On Wednesday, April 2nd, 2014, I moderated a panel co-sponsored by NYU Wagner Graduate School of Public Service and the New York Consortium of Evaluators titled “Information and Technology in Human Services; Who’s at the Table, and How Do We Work Better Together.”  The panelists were:

  • Ivy Pool – Executive Director, HHS Connect at the NYC Mayor’s Office of Operations
  • Marlowe Greenberg – Founder and Chief Executive Officer, Foothold Technology
  • Brad Dudding – Chief Operating Officer, Center for Employment Opportunity
  • Derek Coursen, Director of Planning & Informatics at Public Health Solutions

This post summarizes the first half of the conversation in which we framed the issue and discussed contributing factors. A later post will review the possible solutions that the panelists discussed. The full recording of the event can be found at the bottom of this post.  The numbers in parentheses are time markers in the recording where you can locate the discussion on that topic.

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